Domestic shipping is free over $200 with purchases within the contiguous U.S. Orders under $200 will be charged a flat rate of $15. All orders are shipped via Fedex and include a tracking as well as insurance. This information will be emailed to you upon shipping. Please allow up to two business days for processing and 3-6 business days for your parcel to arrive.
International shippings are shipped via DHL Express and include a tracking as well as insurance. This information will be emailed to you upon shipping. Please allow up to two business days for processing and 2-5 business days for your parcel to arrive depending on custom’s clearing. All international orders are FINAL SALE, Anni Kuan does not accept returns from out side of the contiguous U.S. International orders may be subject to additional taxes and duties that are the sole responsibility of the purchaser.
We cannot ship to Post Office Boxes. We cannot ship to US territories including American Samoa, Baker Island, Federated States of Micronesia, Guam, Howland Island, Jarvis Island, Johnston Atoll, Kingman Reef, Commonwealth of the Northern Mariana Islands, Midway Islands, Navassa Island, Palmyra Atoll, and Wake Island.
If the recipient refuses delivery, all charges related to the return will be the responsibility of the purchaser and will be deducted from the purchaser’s refund.
Returns are accepted within 14 days of delivery date. You will get a full refund, less shipping. The item must be received in the original condition, unused and show no signs of wear. Please contact us at firstname.lastname@example.org and request an Return Authorization number before returning your item or your return will not be accepted. A copy of your receipt together with the RA number must be included in the package. Customer is responsible for any return shipping cost. We highly recommend shipping the item with tracking number and insurance as Anni Kuan is not responsible for lost or damaged goods while the item is being returned. Upon receipt of returned goods, Anni Kuan reserves the right to deny return if the merchandise does not meet return policy requirements. All refunds are processed via PayPal.
All sale items are final and are not eligible for a refund.
All international purchases are final sale.
At this time, annikuan.com cannot automatically process exchanges. To exchange an item, please return the item you wish to exchange and place a new order on annikuan.com.
Anni Kuan Design is based in NYC therefore all items shipped to any NY State addresses will be charged 8.875% NY sales tax.
annikuan.com is the sole owner of information collected on this site. This information will under no circumstances be distributed.
All of your transactions on this website are protected by Paypal. We guarantee that every transaction you make at annikuan.com will be 100% safe.
Customer acknowledges, agrees and warrants: Customer’s purchase of Anni Kuan clothing is for Customer’s sole benefit and not the benefit or any third party nor re-importation into the United States. Anni Kuan retains all titles (including, without limitation intellectual property rights) and interest in any materials information and content not expressly granted licenses for herein and no implied rights or licenses are granted herein. All rights not expressly granted herein are reserved, as such there are no implied rights in law or equity that may be applied to this License and issues stemming therefrom.
This site, any portion of this site, or the products it sells may not be reproduced, duplicated, copied, sold, resold or otherwise exploited for any commercial purpose that is not expressly permitted by Anni Kuan Design LTD. No waiver, amendment or modification of these Terms shall be valid, enforceable or binding upon Anni Kuan unless expressly agreed to in writing prior by Anni Kuan Design LTD.